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RETURNS POLICY

Sparrow Dynamics™ is a brand identity solely owned and operated by Sparrow Product Development, Inc. (aka “SPD”). The following information applies to all products SPD offers under the Sparrow Dynamics Brand (“products” or “our products”).

Returning Products for Exchange or Credit:

A product in resellable condition may be returned for exchange or credit toward future purchases within 30 days of shipment date. “Resellable condition” means the product is unused, in the original packaging, with all original packaging content. Cash refunds may be issued at our discretion. Returns are subject to a maximum 20% restocking fee. Shipping and handling are not refundable. Please contact us for return services and further instructions.

Returning Defective Products:

All products proved to Manufacturer's satisfaction to have been defective at time of shipment may be returned within 30 days of shipment date. Merchandise will either be replaced, repaired, or the value of the product issued for credit. At our discretion, we will reimburse shipping and handling charges related to the return and exchange of defective products. Please contact us for return services and further instructions.

Returning Products Under Warranty:

All products SPD offers under the Sparrow Dynamics Brand are warranted for one year against all defects in workmanship and materials arising under normal usage. Please see our Product Warranty page for complete details; please contact us for return services and further instructions.

Notices updated July 24, 2020